Prices
The price of all goods offered by us is the actual price you (the customer) pay including VAT.

If Cannon Repairs have to change the price between accepting the order and delivery, we will automatically give you (the customer) the option to cancel your order and return your money.

Delivery
Unless Cannon Repairs have agreed a longer time with you (the customer), Cannon Repairs will deliver goods within 30 days. If Cannon Repairs cannot deliver within this time Cannon Repairs will tell the you (the customer) immediately and, with your agreement, arrange another time for delivery.

Repairs
We provide a one month warranty with all repairs, only valid with the original repair receipt. Liquid damaged repairs and reception problems are not covered by this warranty.

Whilst we make every effort to repair your handset, Cannon Repairs take no responsibility for consequential damage caused to your handset whilst in our possession.

Unsolicited e-mail
Cannon Repairs will not send random and untargeted unsolicited e-mail.

Security
Cannon Repairs uses a secure server for sending personal information. Our secured systems have been registered in accordance with the Data Protection Act (DPA), 1998. All personal data that is relating to you are thus treated in accordance with that act.

Handling complaints
Cannon Repairs will deal with all complaints effectively. Our system for handling strives to be:

* Fair
* Confidential
* Effective
* Easy to use, available on line and well-publicised
* Speedy - We will acknowledge the complaint within 5 working days and provide a   likely timescale for resolving the dispute and keep you informed about progress
* Informative - so that we know which services you need to improve
* Checked - to make sure that it is working well and getting better

For any complaints please contact Cannon Repairs.

Solving Disputes
Cannon Repairs are governed by Nigerian law. Any disputes between you (the customer) and Cannon Repairs will be handled by a neutral third party, to have your complaint resolved. The third party will look at the complaint and check to see whether Cannon Repairs have handled it properly and, if appropriate, recommend a solution.